Frequently asked questions
Find all the answers to the most frequently asked questions, for reassurance that our practice may be the right fit for you.
1. What happens in the first session?
Your first session is mostly about getting to know you and your needs. We’ll talk about what brought you to counselling, what you’d like to work on, and I’ll answer any questions you have. It’s a safe, no-pressure space.
2. How long is each session?
Most sessions run for 50–60 minutes. Longer or shorter sessions can be arranged if needed.
3. How many sessions will I need?
Everyone is different. Some people find a few sessions helpful, while others prefer ongoing support. Together, we’ll create a plan that works for you.
4. Do I need a doctor’s referral?
No, you don’t need a referral to see a counsellor. You can book directly with me whenever you feel ready.
5. What’s the difference between a counsellor, psychologist, and psychiatrist?
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Counsellors help with life challenges, stress, relationships, and personal growth.
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Psychologists often provide therapy for diagnosed mental health conditions.
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Psychiatrists are medical doctors who can prescribe medication.
We can work together, and I’ll refer you if I think another professional could also help.
6. Is everything I say confidential?
Yes. Everything you share is private, except in rare cases where there’s a risk of harm to yourself or others, or if required by law. I’ll explain this clearly at the start.
7. What if I get emotional or don’t know what to say?
That’s completely okay. Counselling is a safe space to express yourself at your own pace. Sometimes just sitting in silence can be part of the healing process.
8. Can I bring my partner, friend, or family member?
Yes, if it feels supportive and appropriate. I also offer couples and family counselling if you’d like to explore that option.
9. Do you offer online or phone sessions?
Yes, I provide both in-person and online/phone sessions for flexibility and accessibility.
10. How do I prepare for my first session?
You don’t need to prepare anything special. Just bring yourself. Some people find it helpful to jot down thoughts, questions, or what they’d like to get from counselling.
11. What if I don’t feel like counselling is working?
That’s an important conversation to have. Therapy is collaborative, and if something isn’t working, we can adjust the approach — or I can help you find another professional better suited to your needs.
12. How much does counselling cost?
Session fees vary depending on the type of service. Please see the fees page or contact me for details. We are also affiliated with multiple health insurance providers so sessions can be claimed through private health insurance.
13. Is counselling only for people in crisis?
Not at all. Counselling can be helpful for anyone — whether you’re experiencing stress, navigating a life transition, or simply want to grow and reflect.
14. What issues can counselling help with?
Counselling can support you with stress, anxiety, depression, grief, trauma, relationship challenges, self-esteem, work issues, and personal growth, among many others.